Patient Care

Patient Care

Private Nurses / Attendants:

• On request and with prior notice, the Nursing Superintendent can arrange for private nurses or attendants, subject to their availability.
• The Hospital does not accept any responsibility for the actions of such outside staff hired on a daily basis.
• These individuals are to be paid directly by you at rates, which have been negotiated by the Hospital.
• Please do not offer them higher charges or use them as domestic help.

Ambulance:

• Should you need an ambulance, the reception / admission desk or the telephone operator can help you to make these arrangements.

Cafeteria:

• A cafeteria managed by an outsourced contractor, is open between 8:00AM to 8:00 PM on all days for your convenience.
• This service is not managed by the Hospital.

Parking : Parking is on payment and is at the owner’s own risk
Registration:

• Registration/Admission Counter is on the ground floor of Main Wing of the Hospital, adjacent to the in-patient Billing Counter.
• Complete a one-time registration with patient information accurately.
• Collect your UHID card (Unique Hospital Identification Card) for your future consultations.

Admission:

• Complete the admission formalities and consent form at the front desk.
• Patient requiring surgery will require admission one day prior surgery, before 4:00 p.m.
• Parents or guardians of children below age 12 will be required to complete the admission formalities.
• An initial deposit may be collected at the time of admission with a receipt and adjusted in your final bill.
• Select the preferred room / bed category at the reception.**
• Checkout and room Tariffs are issued on 24 hours basis.
• Pre-authorisation letter is to be submitted for payments being made by Insurance Company.
• For cashless service, show your Mediclaim Policy / Pre-authorisation note.

The documents required to be submitted are:

• Doctor’s Referral Note / Casualty Medical Officer's Note
• Delivery Registration slip (for booked delivery cases)
• All recent investigation reports
• For NRIs and Foreign Nationals a Passport Photo Copy. Hospital Arrival report has to be filled up with Photocopy of the passport for Police Information within 24 hours of admission.

**The Hospital reserves the right to transfer a patient to a lower bed category if running bills are not paid in time.
Stay:

• Do not keep large amounts of cash, valuables or jewellery on you or with you in the room.
• The Hospital is not responsible for any material loss.
• Refrain from tipping or paying Hospital employees for services.
• Make payment only at the billing department and not to any individual including your consultants.
• Do not store food in your room (this attracts pests).
• We do not encourage personal domestic attendants in the Hospital.
• Private nurses can be approached after obtaining permission of Dy. Medical Director.
• Children below 12 years are restricted at the in-patient areas of the hospital.
• In case a small child needs to visit his parents who are patients, please contact Dy. Medical Director or Sr. Manager Administration. Please take care of crockery and cutlery provided by the Hospital.
• Avoid loss or breakage that will be charged to your account.
• Please keep the doors closed when you are using air-conditioners and help save energy.
• Attenders of patients in General Wards are not provided any couch in the ward.
• For concerns relating to nursing care talk to our Ward In-charge / Nursing Superintendent

Discharge:

• A minimum of 4 hours is required to prepare the Bill from the time you are informed about your discharge.
• Ensure to submit all unused medicines (in full strips and sealed bottles / ampoules) along with the original bill to the Pharmacy and collect your refund.
• Collect the Clearance Certificate from the Billing Counter after paying the bill and produce it to the ward nursing staff/floor coordinator.
• Collect your post discharge medication advice and Discharge Summary (if ready), from the Nursing Station.
• Fill up our Feedback Form and help us review our services and serve you better.
• You are welcome to personally hand over this form to the Dy. Medical Director or the Sr. Manager Administration.
• On discharge, all investigation reports, X-Ray films, CT scan films etc., will be handed over to you in original.
• In case of Medico-legal cases and Cashless Insurance patients, the hospital retains the reports.
• You may request photocopies, which will be at the sole discretion of the hospital management.

CONSUMPTION OF ALCOHOL AND NON-VEGETARIAN FOOD IS STRICTLY PROHIBITED WITHIN THE PREMISES OF THE HOSPITAL.
Requirements

• For Cashless services/TPA for Individual or Corporate, requirements are:
• Duly completed Mediclaim /pre-authorisation note from TPA.
• Individual / Corporate Insurance Card.
• TPA card
• Documents to show you are corporate insured or an individual insurance patient.
• Corporate (credit) patients are required to produce an authorisation letter or pay an initial deposit at the time of admission, which will be refunded on producing the same.
• We offer cashless facilities for only Corporate patients (not to individual patients) of 4 Nationalised Insurance Companies (New India Assurance Co., Oriental Insurance Co. Ltd., United India Insurance Co. Ltd. and National Insurance Co. Ltd.).
• Individual Policy Holders of other Insurance Companies are offered cashless treatment facilities through empanelled TPAs**.

**This is as per national policy on the subject and is likely to change as per policy issued by the Government.
Procedure

• If cashless service is denied during admission, you are still entitled to reimbursement from the Insurance Company after clearing the hospital bills.
• You will be required to pay for items and consumables not permitted by the Insurance Company.
• Selection of a ward higher than your entitlement requires payment of difference in charges.
• Ensure to give history of any pre-existing clinical conditions or history of consumption of alcohol and smoking as these cannot be changed at a later date.
• Request your insurance provider to expedite your pre-authorisation claim submitted by the Hospital.
• Submit the Final Authorisation from the Insurance Company before you leave the hospital.
• Cashless Services are offered to the following Empanelled TPAs and Corporate Schemes.

  • • TTK (VIDAL HEALTH TPA SERVICES)
  • • FAMILY HEALTH PLAN LTD (FHPL)
  • • BAJAJ ALLIANZ
  • • GENINS INDIA TPA LTD
  • • MEDICARE TPA SERVICES PVT LTD
  • • RAKSHA TPA
  • • MEDI ASSIST
  • • VIPUL MED CORP TPA PVT LTD
  • • MAX BUPA HEALTH INSURANCE
  • • FUTURE GENERALI
  • • E-MEDITEK TPA SERVICES
  • • STAR HEALTH & ALLIED INSURANCE
  • • GOOD HEALTH PLAN
  • • PARAMOUNT HEALTH SERVICES
  • • HDFC ERGO
  • • UNITED HEALTHCARE PAREKH
  • • SPURTHI MEDITECH (TPA)
  • • APOLLO MUNICH HEALTH INSURANCE CO. LTD
  • • HERITAGE HEALTH TPA PVT LTD
  • • LARSEN & TOUBRO GENERAL INSURANCE
  • • RELIGARE GENERAL INSURANCE
  • • HEALTH INDIA TPA
  • • MD INDIA HEALTH CARE SERVICE (TPA) PVT LTD
  • • JAIN COLLEGE
  • • ING VYSYA BANK
  • • ITC R&D
  • • TITAN INDUSTRIES
  • • CUTCHI MEMON JAMATH (MEDICAL AID)
  • • HINDUSTAN UNILEVER LTD
  • • ITC INFOTECH
  • • PUNJAB NATIONAL BANK
  • • HINDUSTAN PETROLEUM
  • • ABB LIMITED
  • • KSFC
  • • CANARA BANK
  • • KIRLOSKAR ELECTRIC CO. LTD
  • • UNION BANK OF INDIA
  • • BSNL
  • • BMTC
  • • SUVARN AAROGYA SURAKSHA TRUST
  • • ESI (only for Cardiology, Cardiothoracic and Vascular Surgery, Neurology, Urology, Nephrology, Gastroenterology and Plastic Surgery)
  • • LARSEN & TOUBRO CORPORATE
  • • SEMICONDUCTOR OF TECHNOLOGY


what patients say about us

Free from breathing difficulty!

"I have had breathing difficulties since childhood. By the time I reached 24 years, the difficulty just worsened. I could not even go outside to handle client meetings without feeling out of breath. The doctors at JIPSM thoroughly examined me and provided holistic management to my breathing difficulties. Their pulmonary rehabilitation programme provided me with a new lease on life. Thank you greatly JIPSM."

Jain Institute of Pulmonology and Sleep Medicine
Amith
JIPSM (Jain Institute of Pulmonology and Sleep Medicine)
Free from breathing difficulty!

"I have had breathing difficulties since childhood. By the time I reached 24 years, the difficulty just worsened. I could not even go outside to handle client meetings without feeling out of breath. The doctors at JIPSM thoroughly examined me and provided holistic management to my breathing difficulties. Their pulmonary rehabilitation programme provided me with a new lease on life. Thank you greatly JIPSM."

Jain Institute of Pulmonology and Sleep Medicine
Amith
JIPSM (Jain Institute of Pulmonology and Sleep Medicine)
  • Hotline

    080 41212463

  • Email contact

    info@jainpulmo.com

  • Website

    www.jainpulmo.com

  • Locality - JIPSM

    Bhagwan Mahaveer Jain Hospital - Vasanthnagar

    Bhagwan Mahaveer Jain Hospital - Girinagar